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Post Transport Impact of the Enhanced Search Service
Answer ID 10647 |
Last Review Date 05/05/2020
What do I need to know if my site has Enhanced Search Service Enabled and is transporting between environments?
Environment:
Environmental, Migration of all Oracle B2C Service sites,
Oracle Cloud Infrastructure (OCI)
Resolution:
Customers that leverage the Enhanced Search Service may experience incomplete search results for a short period of time after their site(s) has transported into a new data center. The data in the incidents table needs to be indexed in the new datacenter which can take some time (about 4 hours for 1 million incidents).
How do I know if Enhanced Search Service is being used for my site?
- Enhanced Search Service is only available for customers on 19B MP1 or later and has been enabled for a subset of customers.
- Enhanced Search Service will be enabled for newly provisioned sites created on 20A or later.
- Enhanced Search Service will be enabled automatically upon update to 20B or later.
