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Append characters to variable without any spaces
Answer ID 10222   |   Last Review Date 03/19/2019

How can I use a variable followed by characters without any spaces in between?

Environment:

Variables used in Answers or Incidents
Oracle Service Cloud, All versions

Resolution:


In some languages such as Chinese, Japanese, Korean, etc, it is necessary to append characters to system variables directly without any space. In this case, it is necessary to put a curly bracket {} around the variable name (e.g. ${variablename}です). This will allow system variables to be recognized and followed by other characters directly. 

When using variables in an answer or response, a variable is usually followed by a space or non-alphabetical character such as ',' or '.'. If an alphabetical character is appended to a variable without a space, the variable will not be recognized.

For more information, refer to Variables are not converted if appended with a letter, number or underscore.

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