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Append characters to variable without any spaces
Answer ID 10222   |   Last Review Date 03/19/2019

How can I use a variable followed by characters without any spaces in between?


Variables used in Answers or Incidents
Oracle B2C Service, All versions


In some languages such as Chinese, Japanese, Korean, etc, it is necessary to append characters to system variables directly without any space. In this case, it is necessary to put a curly bracket {} around the variable name (e.g. ${variablename}です). This will allow system variables to be recognized and followed by other characters directly. 

When using variables in an answer or response, a variable is usually followed by a space or non-alphabetical character such as ',' or '.'. If an alphabetical character is appended to a variable without a space, the variable will not be recognized.

For more information, refer to Variables are not converted if appended with a letter, number or underscore.