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環境:
アクションID、クリックストリーム
解決策:
重要!
1. クリックストリームのアクションIDは、cs_actionsという別のテーブルで定義され、すべての顧客で異なります((1,2)のaction_idを除く)。
2.$ rsは、c_idなどのよく索引付けされた列にランタイムまたは固定のフィルタが含まれていない限り、クリックストリームに対してレポートを直接実行するようアドバイスしません。
3. 大規模なサイトでは、クリックストリームでテーブルスキャンを実行することは非常にプロセス集中的なことであり、避けるべきです
Field
Description
c_id
Customer Id if logged in
cs_session_id
Session id
app
Application Type: 1: WAP: 4, End User 7: Marketing, 8: Feedback
interface_id
Interface id
action
Action String: Described below
context1
Action Context 1:Described below
context2
Action Context 2:Described below
context3
Action Context 3:Described below
クリックストリーム表には3種類のアクションがあります:
1) 特別なアクション:一部のクライアント・データは、SOURCEおよびSOURCE_CLIENTアクションとして収集されます。 このデータは新しい訪問ごとに収集されます。
2) ページアクション: ページヒットまたはページフリップを記録するアクション
3) AJAX アクション: これは、AJAX呼び出しであり、ページフリップがない場合です。
特別なアクション: 訪問の記録を記録する
Action
SOURCE
Click source
IP address
Referring site
Ex: google.com
Referring page ex: /list/answers
SOURCE_CLIENT
Client Details
Client OS
Client browser
Full user agent string
(as of 9.8)
ページアクション: ページのクリックストリームアクションは、ページメタタグによって駆動されます。 たとえば、clickstream = "answer_view"は、ページがアンサービューページであることを示します。
Clickstream Action
Page metatag
/Home
home
Home Page Hit
/AnswerView
answer_view
Answer view on certain page or widget
answer id
Answer summary
/Relate/AnswerView
Related Answer View
/Suggested/AnswerView
answer_preview
Answer Preview
/AnswerPrint
answer_print
Answer Print
/AnswerList
answer_list
Answer List page
Product hierarchy (Wireless/Billing)
Changed to (2.20 level2 product id=20)
Category hierarchy (Wireless/Billing)
/AccountCreate
account_create
Account create Page
/AccountLogin
account_login
Account Login page
/AccountUpdate
account_update
Account Update Page
/Ask
incident_create
Incident create page
/AskConfirm
incident_confirm
Incident confirm page
Incident id
Incident ref no
/IncidentView
incident_view
Incident view page
/IncidentUpdate
incident_update
Incident Update page
/IncidentPrint
incident_print
Incident Print page
/QuestionList
incident_list
Incident List page
/ChatRequest
chat_request
Chat Request Page
/ChatLanding
chat_landing
Chat Landing Page
ALL OTHER PAGES
/tagx
clickstream="tagx"
/folder/page
No clickstream tag
<any page>/Search
N/A
There was a search on the page
keyword
AJAX アクション:
AJAX Controller/Function
/ajaxRequest/Search
ajaxRequest/ getReportData
Submit Search
Product hierarchy
Category hierarchy
/ajaxRequest/Page
Submit Pagination (Next Page)
Page index
/ajaxRequest/Login
ajaxRequest/ doLogin
Submit User Login
/ajaxRequest/ Logout
ajaxRequest/ doLogout
Submit User Logout
/ajaxRequest/ SiteFeedback
ajaxRequest/ submitSiteFeedback
Submit Site Feedback
/ajaxRequest/AnswerFeedback
ajaxRequest/ submitAnswerFeedback
Submit Answer Feedback
/ajaxRequest/AnswerRating
ajaxRequest/ submitAnswerRating
Submit Answer Rating
rate
ajaxRequest/ submitFeedback
/ajaxRequest/ AnswerFeedback
/ajaxRequest/ IncidentCreate
ajaxRequest/ sendForm
Submit Incident Create
1(if account create)
2 (if account update)
/ajaxRequest/ SAIncidentCreate
Submit Incident Create: Smart Assistant
/ajaxRequest/ AccountCreate
Submit Account Create
/ajaxRequest/AccountUpdate
Submit Account Update
/ajaxRequest/Notify
ajaxRequest/ answerNotification
Submit Answer Notification
/ajaxRequest/NotificationRenew
Submit Answer Notification Renew
/ajaxRequest/ NotificationDelete
Submit Answer Notification Delete
ajaxRequest/ prodcatAddNotification
Product/Category Notification Submit
ajaxRequest/ prodcatDeleteNotification
Product/Category Notification Delete
ajaxRequest/ prodcatRenewNotification
Product/Category Notification Renew
/ajaxRequest/ Email
ajaxRequest/ emailAnswer
Email An Answer
To: person to email
/AttachmentView
fattach/get
View Attachment
Attachment id
1(if redirected)
/AttachmentUpload
fattach/upload
Attachment Upload
/ SyndicatedDataService/<Search: if there is search>
syndicatedWidgetDataService
Syndicated Widgets Data Service requests
Widget type (1: PAC, 2: SPAC, 3: SKW)
/OpenSearch/Search
opensearch
Open Search Search submit
Keyword
Product Hierarchy
Category Hierarchy
/OpenSearch/Page
Open Search Pagination
/documents/<function>
documents/<function>
Marketing/Feedback document hits: view, submit, detail, etc.
ALL OTHER AJAX ACTIONS
<controller>/<method>
Any Other Ajax Request
Any other AJAX call