クリックストリームのアクションIDの説明は何ですか?
環境:
アクションID、クリックストリーム
解決策:
重要!
1. クリックストリームのアクションIDは、cs_actionsという別のテーブルで定義され、すべての顧客で異なります((1,2)のaction_idを除く)。
2.$ rsは、c_idなどのよく索引付けされた列にランタイムまたは固定のフィルタが含まれていない限り、クリックストリームに対してレポートを直接実行するようアドバイスしません。
3. 大規模なサイトでは、クリックストリームでテーブルスキャンを実行することは非常にプロセス集中的なことであり、避けるべきです
Field |
Description |
---|---|
c_id |
Customer Id if logged in |
cs_session_id |
Session id |
app |
Application Type: 1: WAP: 4, End User 7: Marketing, 8: Feedback |
interface_id |
Interface id |
action |
Action String: Described below |
context1 |
Action Context 1:Described below |
context2 |
Action Context 2:Described below |
context3 |
Action Context 3:Described below |
クリックストリーム表には3種類のアクションがあります:
1) 特別なアクション:一部のクライアント・データは、SOURCEおよびSOURCE_CLIENTアクションとして収集されます。 このデータは新しい訪問ごとに収集されます。
2) ページアクション: ページヒットまたはページフリップを記録するアクション
3) AJAX アクション: これは、AJAX呼び出しであり、ページフリップがない場合です。
特別なアクション: 訪問の記録を記録する
Action |
Description |
context1 |
context2 |
context3 |
---|---|---|---|---|
SOURCE |
Click source |
IP address |
Referring site Ex: google.com |
Referring page ex: /list/answers |
SOURCE_CLIENT |
Client Details |
Client OS |
Client browser |
Full user agent string (as of 9.8) |
ページアクション: ページのクリックストリームアクションは、ページメタタグによって駆動されます。 たとえば、clickstream = "answer_view"は、ページがアンサービューページであることを示します。
Clickstream Action |
Page metatag |
Description |
context1 |
context2 |
context3 |
---|---|---|---|---|---|
/Home |
home |
Home Page Hit |
|
|
|
/AnswerView |
answer_view |
Answer view on certain page or widget |
answer id |
Answer summary |
|
/Relate/AnswerView |
answer_view |
Related Answer View |
answer id |
Answer summary |
|
/Suggested/AnswerView |
answer_preview |
Answer Preview |
answer id |
Answer summary |
|
/AnswerPrint |
answer_print |
Answer Print |
answer id |
Answer summary |
|
/AnswerList |
answer_list |
Answer List page |
|
Product hierarchy (Wireless/Billing) Changed to (2.20 level2 product id=20) |
Category hierarchy (Wireless/Billing) Changed to (2.20 level2 product id=20) |
/AccountCreate |
account_create |
Account create Page |
|
|
|
/AccountLogin |
account_login |
Account Login page |
|
|
|
/AccountUpdate |
account_update |
Account Update Page |
|
|
|
/Ask |
incident_create |
Incident create page |
|
|
|
/AskConfirm |
incident_confirm |
Incident confirm page |
Incident id |
Incident ref no |
|
/IncidentView |
incident_view |
Incident view page |
Incident id |
|
|
/IncidentUpdate |
incident_update |
Incident Update page |
Incident id |
|
|
/IncidentPrint |
incident_print |
Incident Print page |
Incident id |
|
|
/QuestionList |
incident_list |
Incident List page |
|
|
|
/ChatRequest |
chat_request |
Chat Request Page |
|
|
|
/ChatLanding |
chat_landing |
Chat Landing Page |
|
|
|
ALL OTHER PAGES |
|
|
|
|
|
/tagx |
clickstream="tagx" |
|
|
|
|
/folder/page |
No clickstream tag |
|
|
|
|
<any page>/Search |
N/A |
There was a search on the page |
keyword |
Product hierarchy (Wireless/Billing) Changed to (2.20 level2 product id=20) |
Category hierarchy (Wireless/Billing) Changed to (2.20 level2 product id=20) |
AJAX アクション:
Action |
AJAX Controller/Function |
Description |
context1 |
context2 |
context3 |
---|---|---|---|---|---|
/ajaxRequest/Search |
ajaxRequest/ getReportData |
Submit Search |
keyword |
Product hierarchy
|
Category hierarchy
|
/ajaxRequest/Page |
ajaxRequest/ getReportData |
Submit Pagination (Next Page) |
Page index |
|
|
/ajaxRequest/Login |
ajaxRequest/ doLogin |
Submit User Login |
|
|
|
/ajaxRequest/ Logout |
ajaxRequest/ doLogout |
Submit User Logout |
|
|
|
/ajaxRequest/ SiteFeedback |
ajaxRequest/ submitSiteFeedback |
Submit Site Feedback |
|
|
|
/ajaxRequest/AnswerFeedback |
ajaxRequest/ submitAnswerFeedback |
Submit Answer Feedback |
answer id |
Answer summary |
|
/ajaxRequest/AnswerRating |
ajaxRequest/ submitAnswerRating |
Submit Answer Rating |
answer id |
Answer summary |
rate |
/ajaxRequest/ SiteFeedback |
ajaxRequest/ submitFeedback |
Submit Site Feedback |
|
|
|
/ajaxRequest/ AnswerFeedback |
ajaxRequest/ submitFeedback |
Submit Answer Rating |
answer id |
Answer summary |
rate |
/ajaxRequest/ IncidentCreate |
ajaxRequest/ sendForm |
Submit Incident Create |
Incident id |
1(if account create) 2 (if account update) |
|
/ajaxRequest/ SAIncidentCreate |
ajaxRequest/ sendForm |
Submit Incident Create: Smart Assistant |
Incident id |
1(if account create) 2 (if account update) |
|
/ajaxRequest/ AccountCreate |
ajaxRequest/ sendForm |
Submit Account Create |
|
|
|
/ajaxRequest/AccountUpdate |
ajaxRequest/ sendForm |
Submit Account Update |
|
|
|
/ajaxRequest/Notify |
ajaxRequest/ answerNotification |
Submit Answer Notification |
answer id |
Answer summary |
|
/ajaxRequest/NotificationRenew |
ajaxRequest/ answerNotification |
Submit Answer Notification Renew |
|
|
|
/ajaxRequest/ NotificationDelete |
ajaxRequest/ answerNotification |
Submit Answer Notification Delete |
|
|
|
/ajaxRequest/Notify |
ajaxRequest/ prodcatAddNotification |
Product/Category Notification Submit |
Product hierarchy
|
Category hierarchy |
|
/ajaxRequest/NotificationRenew |
ajaxRequest/ prodcatDeleteNotification |
Product/Category Notification Delete |
Product hierarchy
|
Category hierarchy
|
|
/ajaxRequest/ NotificationDelete |
ajaxRequest/ prodcatRenewNotification |
Product/Category Notification Renew |
Product hierarchy
|
Category hierarchy
|
|
/ajaxRequest/ Email |
ajaxRequest/ emailAnswer |
Email An Answer |
answer id |
Answer summary |
To: person to email |
/AttachmentView |
fattach/get |
View Attachment |
Attachment id |
1(if redirected) |
|
/AttachmentUpload |
fattach/upload |
Attachment Upload |
|
|
|
/ SyndicatedDataService/<Search: if there is search> |
syndicatedWidgetDataService |
Syndicated Widgets Data Service requests |
|
Widget type (1: PAC, 2: SPAC, 3: SKW) |
|
/OpenSearch/Search |
opensearch |
Open Search Search submit |
Keyword |
Product Hierarchy |
Category Hierarchy |
/OpenSearch/Page |
opensearch |
Open Search Pagination |
Keyword |
Product Hierarchy |
Category Hierarchy |
/documents/<function> |
documents/<function> |
Marketing/Feedback document hits: view, submit, detail, etc. |
|
|
|
ALL OTHER AJAX ACTIONS |
|
|
|
|
|
<controller>/<method> |
Any Other Ajax Request |
Any other AJAX call |
|
|
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