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Knowledge Base (3)

  1. Answer: Environment: Ask a Question (AAQ), SmartAssistant (SA), Appending SA via Business Rules Oracle B2C Service Resolution: There are two options for appending content / suggesting solutions using...
  2. Answer: Environment:  Profiles/Staff Accounts Oracle B2C Service Resolution: If a user profile has the "Profiles" checkbox checked (under the "Administration" tab) then all profiles will be available...
  3. Answer: Environment: Analytics, Profiles / Accounts All versions Resolution: Standard Reports Two standard reports allow you to view staff account information based on profile permissions. For more...
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Documentation (75)

  1. Link to a URL

    Phone Max Length: 40 PhoneType NamedID Required Returned Required Required Not Nullable Type of Last Updated: 03/28/2023
  2. Link to a URL

    ChannelUsername . Max Length: 40 Username string Required Available Available Ignored Nullable The user Last Updated: 03/28/2023
  3. Link to a URL

    SiteInterface Display name for the Interface. Max Length: 40 Language NamedID Not Allowed Available Not Allowed Last Updated: 02/08/2023
  4. Link to a URL

    SiteInterface Length: 40 Language NamedID Not Allowed Available Not Allowed Ignored Not Nullable Language Last Updated: 03/28/2023
  5. Link to a URL

    Phone Max Length: 40 PhoneType NamedID Required Returned Required Required Not Nullable Type of Last Updated: 02/08/2023
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