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- Answer: Environment: Oracle B2C Service, Product listing Customer Portal, Clickstreams, Customer Session Information Resolution: Site activity can be viewed from the Oracle B2C Service Support portal after...
- Answer: Environment: Downloading attachments from Answer Print Preview Issue: Opening documents from Answers Print Window may cause the browser to prompt for downloading files. This...
- Answer: Environment: Profiles, IE11 Emulation Mode for Browser Controls in Workspaces, .NET console Oracle B2C Service All supported versions Resolution: NOTE: It is best practice that agents now use...
- Answer: Environment: Not version specific. This answer is applicable when submitting incidents on email issues to Oracle B2C Service Technical Support. Resolution: To troubleshoot email...
- Answer: Environment: File Attachments Oracle B2C Service Resolution: Click on the file, and select Open or Download from the ribbon at the top. To download a file attachment, right-click on the file...
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