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Knowledge Base (242)

  1. How do I check Apache Logs for my site?

    Answer: Frequently customers need to be able to check webserver traffic against their sites, for use cases like (1) security audits (2) debugging customizations or (3) checking usage.  As of December...

  2. Accessing My Services and Configuration Assistant after IDCS migration

    Answer: Environment:  Oracle Cloud Portal, Configuration Assistant, Oracle B2C Service Resolution: Your Configuration Assistant and My Services access points changed after we migrated your Oracle Cloud...

  3. How to Access Configuration Assistant

    Answer: Environment: Oracle Cloud Portal / My Services / Configuration Assistant Non-IDCS environment customers Resolution: To access the Configuration Assistant self-service tool for the first time, you...

  4. Oracle B2C Service Deprecations

    Updated Answer: Environment Deprecation Announcements and End of Life (EOL) scheduling for Oracle B2C Service features/modules Resolution: Important update , CCOM v1.2 and v1.3 are no longer deprecated...

  5. Creating a basic custom report

    Answer: Environment: All Versions, Analytics Resolution: This answer addresses steps for creating a simple report that displays data without grouping or drill-down levels.  Reports are interface...
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Documentation (6992)

  1. Link to a URL

    Online Help Administering Oracle Engagement Engine Search Home Rules Editor Online Help Online Help The Last Updated: 06/13/2023

  2. Link to a URL

    Welcome to the Oracle B2C Service Online Help User Guide Using B2C Service Search Home Welcome to the Oracle B2C Service Online Help User Guide The Last Updated: 02/22/2024

  3. Link to a URL

    Welcome to the Oracle B2C Service Online Help User Guide Using B2C Service Search Home Welcome to the Oracle B2C Service Online Help User Guide The Last Updated: 09/09/2022

  4. Link to a URL

    Welcome to the Oracle B2C Service Online Help User Guide Using B2C Service Search Home Welcome to the Oracle B2C Service Online Help User Guide The Last Updated: 06/16/2022

  5. Link to a URL

    Check whether a web service connector is online Filter: All Files Submit Search Check whether a web service connector is online To establish that a Last Updated: 04/22/2024
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