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Knowledge Base (1231)

  1. Oracle B2C Service 23D Supported Customer Platforms

    Answer: This document outlines supported browser specifications for customers using the customer portal pages provided in the  release of Oracle B2C Service. For agent workstation specifications...

  2. Oracle B2C Service 24A Supported Customer Platforms

    Answer: This document outlines supported browser specifications for customers using the customer portal pages provided in the release of Oracle B2C Service. For agent workstation specifications, including...

  3. Oracle B2C Service 23B Supported Customer Platforms

    Answer: This document outlines supported browser specifications for customers using the customer portal pages provided in the  release of Oracle B2C Service. For agent workstation specifications...

  4. Oracle B2C Service 23C Supported Customer Platforms

    Answer: This document outlines supported browser specifications for customers using the customer portal pages provided in the  release of Oracle B2C Service. For agent workstation specifications...

  5. Browser UI Workspace Rules

    Answer: Browser UI Service and Dynamic Agent Desktop A link is provided for each section where additional information is available. Workspace Elements •  Controls •  Custom Fields • ...
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Documentation (6646)

  1. Link to a URL

    Supported Features Administering the Agent Browser User Interface Search Home Supported Features Not all features Last Updated: 02/22/2024

  2. Link to a URL

    Not Supported Environment Screen Implementing Standalone Co-browse Search Home Configuring the Co-browse UI Make Additional UI Customizations Follow this procedure to make additional UI customizations. Not Supported Environment... Last Updated: 08/18/2022

  3. Link to a URL

    Supported Web Browsers Administering Oracle Engagement Engine Search Home Oracle Engagement Engine Overview Supported Last Updated: 06/13/2023

  4. Link to a URL

    Lists supported for B2C Service Filter: All Files Submit Search Lists supported for B2C Service Intelligent Advisor supports Last Updated: 04/22/2024

  5. Link to a URL

    Objects supported for Oracle Sales and Fusion Service Filter: All Files Submit Search Objects supported for Oracle Sales and Fusion Service The Oracle Last Updated: 04/22/2024
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