Skip Navigation
Expand
Collapse
Submit a Service Request
Contact Information for Technical Support
My Service Notifications

Search Results

Knowledge Base (23)

  1. Configuring sounds or flashing in Chat

    Answer: Environment: Chat Agent configuration is available in all versions with Oracle RightNow Chat Cloud Service.  Chat End-user Configuration is available in  all supported versions. Resolution...

  2. General Guidance issues will be handled on Cloud Customer Connect

    Answer: As of May 2023, service requests for general guidance or consultative questions (also known as "How to...?") questions are now being answered in the  Oracle B2C Service Cloud Customer Connect...

  3. Oracle B2C Service Technical Support Services Guide

    Answer: Environment: For customers using the Oracle B2C Service Support site or contacting Oracle B2C Service Technical Support Resolution: Oracle B2C Service Technical Support Powering great experiences by...

  4. Maximum size of file attachments

    Answer: Environment: File Attachments, Mailboxes Oracle B2C Service Resolution: File Attachments for Ask a Question Submittals and Administrative Records A number of factors affect what size file attachments...

  5. Oracle B2C Service 24A .NET Client Infrastructure Requirements

    Answer: Environment: This information is for the .NET client install. For support information when using the Agent Browser UI, please see  Answer 9527: Supported browsers for the Agent...
More Knowledge Base Results

Documentation (17)

  1. Link to a URL

    Overview of screens Skip To Main Content Account Settings Logout Logo placeholder Account Settings Logout Filter: All Files Submit Search Overview of screens A screen is what is displayed to the user during an interview... Last Updated: 04/22/2024

  2. Link to a URL

    Rule document formatting and structure particular, styles and indentation play an important role in recognizing the meaning of rules. Indentation Last Updated: 04/22/2024

  3. Link to a URL

    Change Your Chat Options the Windows task bar whenever a new chat arrives. This option is selected by default. Play Sound Last Updated: 09/09/2022

  4. Link to a URL

    Change Your Chat Options the Windows task bar whenever a new chat arrives. This option is selected by default. Play Sound Last Updated: 02/22/2024

  5. Link to a URL

    Change Your Chat Options the Windows task bar whenever a new chat arrives. This option is selected by default. Play Sound Last Updated: 06/16/2022
More Documentation Results

Community

Loading...
Cannot fetch community results
No results to display