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Knowledge Base (1273)

  1. Testing email responses from an upgrade or test site

    Updated Answer: Environment: Oracle B2C Service, Mailboxes, Email Resolution: All production mailboxes are copied and then disabled when your upgrade site is created or your test site refreshed.  To test...

  2. Knowledge Advanced Search API and facets

    Answer: Environment: Oracle B2C Service Knowledge Advanced Search REST API Resolution: The search REST API /question endpoint returns a results list along with facets that are associated with that list, and...

  3. Contacting Oracle B2C Service Technical Support Services

    Answer: Environment: Contacting Oracle B2C Service Technical Support Resolution: The  Oracle B2C Service Technical Support Services Guide provides best practices for interacting with our Technical...

  4. Report query processes too much data

    Answer: Environment: Analytics Issue: Sometimes when I generate a report, I get a pop-up message indicating that the query processes too much data. Unable to Process Report This query processes too much...

  5. How do I check Apache Logs for my site?

    Answer: Frequently customers need to be able to check webserver traffic against their sites, for use cases like (1) security audits (2) debugging customizations or (3) checking usage.  As of December...
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Documentation (4556)

  1. Link to a URL

    Use stored browser data to auto fill an input tagged with an auto fill input purpose so that browsers can use stored data, such as the person's name Last Updated: 04/22/2024

  2. Link to a URL

    View Session Use Use The Service Usage Metrics Session reports show you the number of tier 1 , tier 2, and tier 3 Last Updated: 09/09/2022

  3. Link to a URL

    Example: Test a decision service project project is provided here, along with some input test data, so that you can try testing a project for Last Updated: 04/22/2024

  4. Link to a URL

    Filter Operators for Segments data that is returned, so it is important to understand the functionality of each operator. Welcome Last Updated: 09/09/2022

  5. Link to a URL

    Filter Operators for Segments data that is returned, so it is important to understand the functionality of each operator. Welcome Last Updated: 02/22/2024
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