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Knowledge Base (4)

  1. .PEM SAML signing certificate with no line breaks does not work

    Answer: Environment:   Oracle B2C Service Identity provider-initiated SSO Customer Portal contact login with SAML 2.0 New signing certificate   Issue:   We uploaded a new certificate. SSO...

  2. Using Console Users with Knowledge Advanced Search REST API

    Answer: Environment: Oracle B2C Service Knowledge Advanced Search REST API Issue: The application I am building uses the Search REST API and needs to support question and answer results that are user...

  3. Audit logs for non-transactional records

    Answer: Environment:   Oracle B2C Service   Resolution: When looking at a non-transactional record in your Oracle B2C Service application, the audit log lists a series of actions that have affected...

  4. Where Tech Support & Customer Service Converge: CX

    Answer: Oracle is currently in the midst of celebrating Customer Service Week. As a member of the CX Service Product Support Engineer that for years was referred to as Customer Care, it brings some...
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