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Knowledge Base (251)

  1. How to understand and investigate site activity

    Answer: Environment: Oracle B2C Service, Product listing Customer Portal, Clickstreams, Customer Session Information Resolution: Site activity can be viewed from the Oracle B2C Service Support portal after...

  2. Using accented letters (or special characters) in aliases.txt

    Answer: Environment: Site Configuration, File Manager, Wordlist files, Aliases.txt Oracle B2C Service Resolution: Accented letters (or special characters) can be used in the aliases.txt file...

  3. Standard report "Broken URIs" displays 500 error for working links

    Answer: Environment: Answers, Utilities, All supported versions. Resolution: Answer ID 2728: Checking for broken links in answers  shows that staff members can check for broken links in HTML...

  4. Accessing My Services and Configuration Assistant after IDCS migration

    Answer: Environment:  Oracle Cloud Portal, Configuration Assistant, Oracle B2C Service Resolution: Your Configuration Assistant and My Services access points changed after we migrated your Oracle Cloud...

  5. How to Access Configuration Assistant

    Answer: Environment: Oracle Cloud Portal / My Services / Configuration Assistant Non-IDCS environment customers Resolution: To access the Configuration Assistant self-service tool for the first time, you...
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