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Knowledge Base (5)

  1. Contacting Oracle B2C Service Technical Support Services

    Answer: Environment: Contacting Oracle B2C Service Technical Support Resolution: The  Oracle B2C Service Technical Support Services Guide provides best practices for interacting with our Technical...

  2. Blocking spam email that has foreign characters

    Answer: Environment: Email Messages Oracle B2C Service Resolution: To block emails that do not contain characters from a supported Latin-based language, you can create an incident rule that has...

  3. Spam Management Updates for B2C Service Mailboxes

    Answer: This answer contains information you may need for B2C Service's upcoming move to a new spam management infrastructure.  The content in this answer will be updated as more information is...

  4. Languages available for Oracle Knowledge Advanced products

    Answer: Environment: Oracle Knowledge Advanced for Service Cloud (OKCS / KA), Languages Resolution: Oracle Knowledge Advanced for Service Cloud (OKCS / KA) supports all of the languages listed below...

  5. Oracle B2C Service & Popcorn: Ocean’s Eleven

    Answer: Today's pick is a heist movie 'classic'. 'Ocean's Eleven' tells the story of Danny Ocean (George Clooney), a wry, charismatic thief, who in less than 24 hours into his parole from a New Jersey...
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