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- New Answer: Environment Chat / Engagement Engine Oracle B2C Service 23A and higher Resolution Web Chat for Service (WCFS) is a new modern chat client available from the 23A release of B2C Service and is...
- Updated Answer: Environment Deprecation Announcements and End of Life (EOL) scheduling for Oracle B2C Service features/modules Resolution: Important update , CCOM v1.2 and v1.3 are no longer deprecated...
- Answer: Environment: Answers Oracle B2C Service Resolution: The score is calculated from the static score and the solved count from both customers and agents, including a combination of long-term and...
- Answer: Environment : Oracle B2C Service Oracle B2C Service Browser User Interface (BUI) Resolution : These browsers (Chrome & Firefox), in particular, makes it relatively easy to capture all the data we...
- Answer: Environment : All Versions Resolution : What is a "Hello World" example? For those who have some experience in scripting; “Hello World!” is the first program or script a new user would write. It is...
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