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Knowledge Base (282)

  1. Single Sign On (SSO) Issue analysis

    Answer: Environment: Oracle B2C Service, All versions Resolution: Administrators should first make every effort to  troubleshoot configuration issues  using the logs available natively within...

  2. Rebuilding your local / application cache

    Answer: Environment: Personal Settings Resolution: You can remove the local cache entries and obtain new copies from the server without having to exit the Oracle B2C Service application and...

  3. Exporting reports into another format for analysis

    Answer: Environment: Exporting Report Data Oracle RightNow Analytics Cloud Service Resolution: It is possible to export report information from the Oracle B2C Service application into a format that can...

  4. Customizations Defect Analysis

    Answer: Environment Customization Investigation Oracle B2C Service, All versions Resolution How we research for defects when a customization is present: Our first step is to remove as much customization as...

  5. Standard report "Broken URIs" displays 500 error for working links

    Answer: Environment: Answers, Utilities, All supported versions. Resolution: Answer ID 2728: Checking for broken links in answers  shows that staff members can check for broken links in HTML...
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Documentation (1353)

  1. Link to a URL

    Conduct what-if analysis Filter: All Files Submit Search Conduct what-if analysis Using test cases, you can easily perform Last Updated: 04/22/2024

  2. Link to a URL

    Inlays: Display Top Answers Administering Oracle Engagement Engine Search Home Actions Inlays: Display Top Answers This Last Updated: 06/13/2023

  3. Link to a URL

    Answer Ranking analysis and feedback, your answers are automatically organized. Welcome to the Oracle B2C Service Last Updated: 09/09/2022

  4. Link to a URL

    Answer Ranking analysis and feedback, your answers are automatically organized. Welcome to the Oracle B2C Service Last Updated: 02/22/2024

  5. Link to a URL

    Answer Ranking analysis and feedback, your answers are automatically organized. Welcome to the Oracle B2C Service Last Updated: 06/16/2022
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