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Knowledge Base (1631)

  1. Setting the time zone in Oracle B2C Service

    Answer: Environment: Configuration settings, Time zone Oracle B2C Service, All versions Resolution:   The TZ_INTERFACE configuration setting allows for the specification of time zones for use in your...

  2. Optimal efficiency when creating or updating objects using CWS API

    Answer: Environment: Connect Web Services for SOAP API Resolution: Please follow these guidelines and don't use values of parameters that exceed maximum allowed numbers to prevent errors. The guidelines are...

  3. Answer Editor Features

    Answer: Environment: Answer Editor, Answer Workspace Oracle B2C Service, All supported versions Resolution: In Oracle B2C Service release February 2018 (18A), the answer editor has been completely changed to...

  4. Setting the answers to display the 5 most used and 5 new

    Answer: Environment: Answers, End-user pages Resolution: While there is not a way to separately display these two blocks of 5 answers on the list of answers, you can produce a similar effect with some clever...

  5. Automatic Daylight Savings changes for SLA

    Answer: Environment: Service Level Agreements, SLA, TZ_INTERFACE, Time zone Oracle B2C Service Resolution: Service Level Agreements (SLA) do not need to be updated due to daylight savings. The product...
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Documentation (5417)

  1. Link to a URL

    Block a Field Implementing Standalone Co-browse Search Home Configuring Privacy and Security Settings Block a Last Updated: 08/18/2022

  2. Link to a URL

    block Using B2C Service Customer Portal Search Home Glossary block Configuring B2C Service for Last Updated: 02/18/2022

  3. Link to a URL

    Work with rule blocks so that you can add some plain text or start a new rule block (for example, a rule block containing Last Updated: 05/09/2024

  4. Link to a URL

    block quotes Using B2C Service Customer Portal Search Home Glossary block quotes Configuring B2C Service Last Updated: 02/18/2022

  5. Link to a URL

    What's new in Intelligent Advisor? Filter: All Files Submit Search What's new in Intelligent Advisor? This topic provides a brief Last Updated: 04/22/2024
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