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Knowledge Base (76)

  1. System Requirements for Oracle Cobrowse

    Answer: Environment: Oracle Co-browse (all versions) Resolution: The information below provides supported environments for both agents and end-user customers using Co-browse: In Instant Co-browse Mode...

  2. Browser User Interface Updates

    Updated Answer: Environment: Browser User Interface (BUI) Updates Resolution: Browser User Interface is a single-version service that is updated without user impact. Agents can continue to work during...

  3. Auto Update Program

    Answer: Environment: Oracle B2C Service updates Resolution: The Auto Update Program (AUP) delivers the latest product capabilities through scheduled, reoccurring updates enabling your business to provide...

  4. How do I collect HAR files from a Browser?

    Answer: Environment : Oracle B2C Service Oracle B2C Service Browser User Interface (BUI) Resolution : These browsers (Chrome & Firefox), in particular, makes it relatively easy to capture all the data we...

  5. Browsers and System Requirements for the Browser User Interface

    Answer: Environment: Agent Browser User Interface (BUI) Oracle B2C Service Resolution:  For supported browsers, see the Oracle Software Web Browser Support Policy at ...
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