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Knowledge Base (2)

  1. Knowledge Advanced User Administration and Search Access to Articles

    Answer: Environment:   Knowledge Advanced, All Versions Resolution: There are two out of the box (OOB) searches for Knowledge Advanced (KA):  One in the Customer Portal (CP) for contact...

  2. Knowledge Advanced report for User Subscriptions

    Answer: Environment: Knowledge Advanced for Oracle B2C Service  Issue: There is no OOB (out of box) report for user subscriptions.  When CP users (contact users) or .NET and BUI users (account...
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Documentation (97)

  1. Link to a URL

    Check if a condition is true for at least the specified number of consecutive preceding days be used to determine whether a customer's bank account balance has exceeded $ 50 for at least 2 Last Updated: 04/22/2024

  2. Link to a URL

    Capture implicit logic in rules following two statements: The claimant has lived in America for more than 50 years The claimant has Last Updated: 04/22/2024

  3. Link to a URL

    Count the number of whole hours between two times scheduled arrival time of the flight is 2020-10-13 09: 50 :00 and the arrival time of the delayed flight Last Updated: 04/22/2024

  4. Link to a URL

    Filter all attributes in a project example, Attributes: 7/ 50 indicates that out of 50 attributes in the project, 7 contain the text Last Updated: 04/22/2024

  5. Link to a URL

    View deployment-specific statistics . For example: Current period = 150, previous period = 100, indicator = ((150-100)/100) * 100 = + 50 Last Updated: 04/22/2024
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