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Knowledge Base (27)

  1. System Requirements for Oracle Cobrowse

    Answer: Environment: Oracle Co-browse (all versions) Resolution: The information below provides supported environments for both agents and end-user customers using Co-browse: In Instant Co-browse Mode...

  2. Microsoft end of support for IE and console workspace browser controls

    Answer: Environment:   .Net console workspace browser controls   Issue:   Microsoft is ending support for Internet Explorer 11, IE 11, on June 15, 2022.   Resolution:   Browser...

  3. Oracle B2C Service Deprecations

    Answer: Environment Deprecation Announcements and End of Life (EOL) scheduling for Oracle B2C Service features/modules Resolution: Important update , CCOM v1.2 and v1.3 are no longer deprecated...

  4. Oracle B2C Service Infrastructure Requirements

    Answer: Environment: System Requirements Oracle B2C Service, All support versions Resolution: Proper configuration and maintenance of your environment is crucial to your success.  Critical...

  5. Default character encodings for outgoing email

    Answer: Environment: Oracle B2C Service, All versions - Interfaces / Languages Resolution: Each interface is language specific.  Therefore, the outgoing email character encoding default...
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Documentation (89)

  1. Link to a URL

    May 2022 Extensibility Framework Extensibility Framework Release Notes May 2022 These updates have been made in May Last Updated: 11/15/2024

  2. Link to a URL

    October 2022 Extensibility Framework Extensibility Framework Release Notes October 2022 These updates have been made in Last Updated: 11/15/2024

  3. Link to a URL

    November 2017 Release Notes These updates have been made in the latest version. October 2022 These updates have Last Updated: 11/15/2024

  4. Link to a URL

    August 2017 Release Notes These updates have been made in the latest version. October 2022 These updates have been Last Updated: 11/15/2024

  5. Link to a URL

    February 2016 Release Notes These updates have been made in the latest version. October 2022 These updates have Last Updated: 11/15/2024
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