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Knowledge Base (3)

  1. Browsers and System Requirements for the Browser User Interface

    Answer: Environment: Agent Browser User Interface (BUI) Oracle B2C Service Resolution:  For supported browsers, see the Oracle Software Web Browser Support Policy at ...

  2. Support has ended with Internet Explorer 8, 9, and 10

    Answer: Environment: Supported Internet Explorer browsers with Service Cloud Console As of January 2016 Issue: In keeping with general Oracle support policies, Oracle B2C Service Technical Support cannot...

  3. Support has ended for Windows 7 and some versions of Microsoft's .NET Framework

    Answer: Environment: All Supported .NET versions of Oracle B2C Service Issue: Support by Microsoft is ending for Windows 7 and some versions of Microsoft .NET framework. See Notes below! In keeping with...
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