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Knowledge Base (3)

  1. Answer: Environment: Ask a Question (AAQ), SmartAssistant (SA), Appending SA via Business Rules Oracle B2C Service Resolution: There are two options for appending content / suggesting solutions using...
  2. Answer: Environment: Analytics, Profiles / Accounts All versions Resolution: Standard Reports Two standard reports allow you to view staff account information based on profile permissions. For more...
  3. Answer: Environment:  Profiles/Staff Accounts Oracle B2C Service Resolution: If a user profile has the "Profiles" checkbox checked (under the "Administration" tab) then all profiles will be available...
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Documentation (9)

  1. Link to a URL

    Review and Accept Autotuner Recommendations . Double-click SA Auto Tuner component in your configuration list. The SA Auto Tuner dashboard Last Updated: 12/16/2024
  2. Link to a URL

    Review and Accept Autotuner Recommendations . Double-click SA Auto Tuner component in your configuration list. The SA Auto Tuner dashboard Last Updated: 09/09/2022
  3. Link to a URL

    Function Reference (Korean) 현재날짜 () 세션 시작 현재 날짜를 출력합니다. 날짜 ( <텍스트> ) 특정 문자값을 날짜 값으로 전환합니다. 날짜생성 ( <연도> Last Updated: 11/25/2024
  4. Link to a URL

    ContentSearch "; // ******************************************************************* //echo "<h1>Do a search, SA , and PopularContent with a logged in Last Updated: 02/08/2023
  5. Link to a URL

    Customer Portal » \RightNow\Models\Incident Returns array The SmartAssistantContentSearch object and the key-value array needed to get SA Last Updated: 10/23/2018
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