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Knowledge Base (1513)

  1. Browser User Interface Updates

    Updated Answer: Environment: Browser User Interface (BUI) Updates Resolution: Browser User Interface is a single-version service that is updated without user impact. Agents can continue to work during...

  2. Accessing My Services and Configuration Assistant after IDCS migration

    Answer: Environment:  Oracle Cloud Portal, Configuration Assistant, Oracle B2C Service Note: If your account has not yet been migrated to IDCS, see  Answer ID 10373  for instructions on...

  3. Creating a basic custom report

    Answer: Environment: All Versions, Analytics Resolution: This answer addresses steps for creating a simple report that displays data without grouping or drill-down levels.  Reports are interface...

  4. What's new in the latest Intelligent Advisor?

    Answer: Environment: Intelligent Advisor, All Versions Resolution: What is new in the current release of Intelligent Advisor? What's new in the latest Intelligent Advisor release is available...

  5. Unable to create new message bases or configuration settings

    Answer: Environment: Message Bases, Configuration Settings, Oracle B2C Service Updates Issue: The 'New' button to create a new message base and a configuration setting is grayed out on both...
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Documentation (4772)

  1. Link to a URL

    Output Map Application Links From New Relationships Filter: All Files Submit Search Output Map Application Links From New Relationships To output map a Last Updated: 08/22/2024

  2. Link to a URL

    Output Map Application Tables From New Entities Filter: All Files Submit Search Output Map Application Tables From New Entities To output map a new Last Updated: 08/22/2024

  3. Link to a URL

    Input Map Application Links to New Relationships Filter: All Files Submit Search Input Map Application Links to New Relationships To input map a new Last Updated: 08/22/2024

  4. Link to a URL

    Output Map Application Fields From New Attributes Filter: All Files Submit Search Output Map Application Fields From New Attributes To output map a new Last Updated: 08/22/2024

  5. Link to a URL

    Input Map Application Fields to New Attributes Filter: All Files Submit Search Input Map Application Fields to New Attributes To input map a new Last Updated: 08/22/2024
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