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Knowledge Base (728)

  1. SMTP code 454 - Connection is not TLS encrypted - on Outreach outgoing e-mail

    Answer: Environment: Email Deliverability Oracle B2C Service, All versions Issue: Our Outreach deliveries are being rejected with SMTP code 454 (4.7.0. Connection is not TLS encrypted. Recipient organization...

  2. Contacting Oracle B2C Service Technical Support Services

    Answer: Environment: Contacting Oracle B2C Service Technical Support Resolution: The  Oracle B2C Service Technical Support Services Guide provides best practices for interacting with our Technical...

  3. Oracle B2C Service and Oracle Knowledge Advanced Release Resources

    Answer: Oracle B2C Service 24B version is now available! The Oracle B2C Service development team proudly announces the second quarterly release of 2024 and is delivering some highly anticipated features and...

  4. Documentation for Intelligent Advisor

    Answer: The Intelligent Advisor documentation includes detailed help for product configuration and customization, release notes, and additional guides. Documentation versions All customers are...

  5. Session usage information

    Answer: Environment: All Oracle B2C Service versions Resolution: For questions around what generates a session and how you can prevent inaccurate session billing on your site, please review Demystifying...
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Documentation (3079)

  1. Link to a URL

    Add a Real-Time Chat Report to a Navigation Set Real-Time Chat Report to a Navigation Set Add real-time chat reports so staff members can view a Last Updated: 09/09/2022

  2. Link to a URL

    Add a Real-Time Chat Report to a Navigation Set Real-Time Chat Report to a Navigation Set Add real-time chat reports so staff members can view a Last Updated: 02/22/2024

  3. Link to a URL

    Add a Real-Time Chat Report to a Navigation Set Real-Time Chat Report to a Navigation Set Add real-time chat reports so staff members can view a Last Updated: 06/16/2022

  4. Link to a URL

    Overview of Table Relationships in Reports Reports You can link tables in different reports so that they function like a single report Last Updated: 02/22/2024

  5. Link to a URL

    Overview of Table Relationships in Reports Reports You can link tables in different reports so that they function like a single report Last Updated: 09/09/2022
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