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Knowledge Base (745)

  1. Answer: Environment: Incident Thread, Attachments Resolution: Beginning in November 2015: The Attachments indicator drop-down menu in a thread title bar indicates which files were sent in your response to...
  2. Answer: Environment: Customer Portal File Manager > Spell Checker Dictionaries  Issue: A related error may also appear in your Error logs (Site Configuration > Logs). "Error Opening SSCE...
  3. Answer: Environment: Contacting Oracle B2C Service Technical Support Resolution: The  Oracle B2C Service Technical Support Services Guide provides best practices for interacting with our Technical...
  4. Answer: Environment: Oracle Cloud Portal / My Services / Configuration Assistant Non-IDCS environment customers. If you have been migrated to IDCS, please see  Answer ID 12490: Accessing My Services and...
  5. Answer: Environment Deprecation Announcements and End of Life (EOL) scheduling for Oracle B2C Service features/modules Resolution: Important update , CCOM v1.2 and v1.3 are no longer deprecated...
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Documentation (2409)

  1. Link to a URL

    View Session Use Use The Service Usage Metrics Session reports show you the number of tier 1 , tier 2, and tier 3 Last Updated: 09/09/2022
  2. Link to a URL

    Per Centum Engine, each unique visitor is assigned a random number between 1 and 100. This is a server-side Last Updated: 06/13/2023
  3. Link to a URL

    Preview a Segment preview the segment to see a list of up to 1 ,000 contacts. Welcome to the Oracle B2C Service Last Updated: 09/09/2022
  4. Link to a URL

    Preview a Segment preview the segment to see a list of up to 1 ,000 contacts. Welcome to the Oracle B2C Service Last Updated: 08/19/2024
  5. Link to a URL

    Example: Use a Global Attribute Condition to Set All Attributes of the Inferred Entity following rule table in Excel: Tip: To see these rules in action, open the Holiday Destinations 1 Last Updated: 09/20/2024
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