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Knowledge Base (4)

  1. Knowledge Advanced recommendations for search tuning

    Answer: Environment: Oracle B2C Service Knowledge Advanced Search Issue: The business needs to fine tune search results for certain aspects of the knowledge base. Resolution: Tuning a question using Manage...

  2. Restore option after updating

    Answer: Environment: Oracle B2C Service Resolution: After your site updates, a backup of your site on the previous version is stored for 96 hours. If you find any issues with your production site after...

  3. Oracle B2C Service & Popcorn: Ocean’s Eleven

    Answer: Today's pick is a heist movie 'classic'. 'Ocean's Eleven' tells the story of Danny Ocean (George Clooney), a wry, charismatic thief, who in less than 24 hours into his parole from a New Jersey...

  4. Recommended Customer Portal code backup strategy

    Answer: Environment: Customer Portal (CP) Oracle B2C Service Resolution: There is no backup of Customer Portal (CP)   files that is supported by the Oracle B2C Service product, and i  ...
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Documentation (3)

  1. Link to a URL

    Roll the Entire Project Back to a Previous Version resort , because all versioning information previous to the version rolled back to will be lost. To Last Updated: 09/20/2024

  2. Link to a URL

    Steal Ownership of a Conflicted Item resolve the conflict. It is recommended that stealing ownership be used only as a last resort . When you Last Updated: 08/22/2024

  3. Link to a URL

    Work On a Project Collaboratively only recommended as a last resort . Editing a locked item is likely to cause a conflict on the item Last Updated: 09/20/2024
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