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Maintaining a Healthy Site Series: Learning to Upgrade through Minecraft (4 of 5)
Answer: My kids love Minecraft . It’s a decidedly low-tech game that nonetheless draws you in by letting you go anywhere you want and build whatever you can dream up. It’s a bit like ...
Setting the answers to display the 5 most used and 5 new
Answer: Environment: Answers, End-user pages Resolution: While there is not a way to separately display these two blocks of 5 answers on the list of answers, you can produce a similar effect with some clever...
Maintaining a Healthy Site Series: Getting Trained-up on the Software (5 of 5)
Answer: For most companies, running Oracle B2C Service software is a significant investment. The numbers start to add up quickly when considering things like salaries for administrators and agents...
Modifying the AnswerFeedback widget to display ranking feedback options
Answer: Environment: Customer Portal, Answer feedback Issue : I have modified the standard AnswerFeedback widget to display in ranking by changing the num_options ="5" and ratings="true", but it...
CCOM v1.3 the type of data used in ROQL query must match in the WHERE clause for ID field
Answer: Environment: ROQL Resolution: In CCOM version 1.2, the type of data used to specify the ID in the WHERE clause was not required to match. In other words, it could be with single quotes (string), or...

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