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Knowledge Base (56)

  1. 'black out' period for UPGRADE site: xyz__upgrade KA Search crawl&index jobs schedule before cutover to Prod site

    Answer: Environment: Knowledge Advanced for Oracle B2C Service  Resolution: There is a 24-hour 'black out' period for UPGRADE site: xyz__upgrade KA Search crawl&index jobs schedule before...

  2. Configurations EGW_MAX_PER_ADDRESS and EGW_MAX_MSG_DURATION explained

    Answer: Environment: Emails, Oracle B2C Service, all versions Resolution: Below is a description for the EGW_MAX_PER_ADDRESS and EGW_MAX_MSG_DURATION setting's functionality and examples of...

  3. Rules are not escalating incidents as soon as they should

    Answer: Environment: Business Escalation Rules Oracle B2C Service, All versions Resolution: Below are a few things to help troubleshoot when incidents are not escalating as soon as they should...

  4. Notifying staff of tasks due for completion

    Answer: Environment: Tasks, Business Rules Oracle B2C Service Resolution: When you first assign a task to a staff member, that staff member receives a Task Assigned notification at the console.  The...

  5. How do I check Apache Logs for my site?

    Answer: Frequently customers need to be able to check webserver traffic against their sites, for use cases like (1) security audits (2) debugging customizations or (3) checking usage.  As of December...
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Documentation (98)

  1. Link to a URL

    Function Reference (Korean) 수를 출력합니다. 두 날짜의 순서는 바뀌어도 무관합니다. 시간 함수 ( English ) 테이블 7은(는) Intelligent Advisor 규칙에 사용할 수 있는 시간 Last Updated: 04/22/2024

  2. Link to a URL

    Intelligent Advisor Documentation Library Filter: All Files Submit Search Intelligent Advisor Documentation Library February 2024 (Release 24A Last Updated: 04/22/2024

  3. Link to a URL

    B2C Service compatibility Intelligent Advisor Cloud Service 24A release is compatible with the following versions of Oracle Last Updated: 04/22/2024

  4. Link to a URL

    Bibliothèque de documentation Intelligent Advisor documentation Intelligent Advisor Février 2024 (Version 24A ) F92139-01 Oracle Copyright Statement Copyright Last Updated: 04/18/2024

  5. Link to a URL

    Oracle Policy Modeling installation folder structure folder structure of Oracle Policy Modeling Path Content Program Files\Oracle\Policy Modeling\ 24A Last Updated: 04/22/2024
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