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Knowledge Base (2)

  1. Long-term and Short-term solved counts

    Answer: Environment: Answers, Solved Count Resolution: There are four fields in the answers table that account for solved count for end-user vs. admin and short-term vs. long-term activity. ...

  2. Unexpected line breaks in the exported CSV file

    Answer: Environment: Analytics, Site Configuration Oracle B2C Service all versions Resolution: CSV or Comma-Separated Values file stores tabular data as a plain text. Where each field separated by...
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Documentation (14)

  1. Link to a URL

    Refer to entities connected by a to-one relationship scholarship if For(the child's school, the school has a scholarship program) the child's school: St Last Updated: 04/22/2024

  2. Link to a URL

    How to Create Join Filters organizations and the number of incidents they have opened before January 1st . You also want to return any Last Updated: 09/09/2022

  3. Link to a URL

    How to Create Join Filters organizations and the number of incidents they have opened before January 1st . You also want to return any Last Updated: 02/22/2024

  4. Link to a URL

    Entity and relationship function rule examples the child's school: St Mary's the school has a scholarship program: false   the child's Last Updated: 04/22/2024

  5. Link to a URL

    Example: Pension calculation pension: Is born on the 1st January 1950 and Was initially single, then married on 1 April 2007 The Last Updated: 04/22/2024
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