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Knowledge Base (17)
- Answer: Environment Deprecation Announcements and End of Life (EOL) scheduling for Oracle B2C Service features/modules Resolution: Important update , CCOM v1.2 and v1.3 are no longer deprecated...
- Answer: Frequently customers need to be able to check webserver traffic against their sites, for use cases like (1) security audits (2) debugging customizations or (3) checking usage. As of December...
- Answer: As of May 2023, service requests for general guidance or consultative questions (also known as "How to...?") questions are now being answered in the Oracle B2C Service Cloud Customer Connect...
- Answer: Environment: Customer Portal (CP) Administration and Migrations Oracle B2C Service Resolution: With the November 2023 release of Oracle B2C Service, we have upgraded our support of Customer...
- Answer: Environment: Working with Oracle B2C Service Technical Support Resolution: Oracle B2C Service Technical Support troubleshoots all product areas of our solution to ensure the solution is functioning...
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