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Knowledge Base (13)

  1. New installer certificate beginning February 2022

    Answer: Environment: .NET users, all versions Resolution: The Oracle B2C Service solution uses an Authenticode secure hash algorithm to provide assurance to our customers that our deployed .NET software is...

  2. Oracle Cobrowse Deprecation and EOL

    Answer: Environment: Cobrowse all versions and environments Resolution: All versions of Cobrowse are deprecated as of December 8th 2022. Cobrowse is "End of Life" as of December 2023. The Cobrowse “end of...

  3. Oracle B2C Service Deprecations

    Answer: Environment Deprecation Announcements and End of Life (EOL) scheduling for Oracle B2C Service features/modules Resolution: Important update , CCOM v1.2 and v1.3 are no longer deprecated...

  4. Customer Portal 3.6, 3.7 and 3.8 Deprecation and EOL

    Answer: Environment: Customer Portal versions 3.6, 3.7 and 3.8 Oracle B2C Service Resolution: The Oracle B2C Service Customer Portal versions 3.6, 3.7 and 3.8 are deprecated as of November 2022. Customers on...

  5. Using connectREST API's BULK extraction endpoint to get all incidents

    Answer: Environment: connectREST API   Issue: How do I use the Bulk Extraction API endpoint   Resolution To use the bulkExtracts API endpoint in conjunction with the bulkExtractResults endpoint...
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Documentation (32)

  1. Link to a URL

    May 2022 Extensibility Framework Extensibility Framework Release Notes May 2022 These updates have been made in May Last Updated: 11/15/2024

  2. Link to a URL

    October 2022 Extensibility Framework Extensibility Framework Release Notes October 2022 These updates have been made in Last Updated: 11/15/2024

  3. Link to a URL

    November 2017 Release Notes These updates have been made in the latest version. October 2022 These updates have Last Updated: 11/15/2024

  4. Link to a URL

    August 2017 Release Notes These updates have been made in the latest version. October 2022 These updates have been Last Updated: 11/15/2024

  5. Link to a URL

    February 2016 Release Notes These updates have been made in the latest version. October 2022 These updates have Last Updated: 11/15/2024
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