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Knowledge Base (14)

  1. Oracle Cobrowse Deprecation and EOL

    Answer: Environment: Cobrowse all versions and environments Resolution: All versions of Cobrowse are deprecated as of December 8th 2022. Cobrowse is "End of Life" as of December 2023. The Cobrowse “end of...

  2. Oracle B2C Service Deprecations

    Answer: Environment Deprecation Announcements and End of Life (EOL) scheduling for Oracle B2C Service features/modules Resolution: Important update , CCOM v1.2 and v1.3 are no longer deprecated...

  3. Customer Portal 3.6, 3.7 and 3.8 Deprecation and EOL

    Answer: Environment: Customer Portal versions 3.6, 3.7 and 3.8 Oracle B2C Service Resolution: The Oracle B2C Service Customer Portal versions 3.6, 3.7 and 3.8 are deprecated as of November 2022. Customers on...

  4. Office 365 Pop3 basic authentication deprecation

    Answer: Environment: Office365-hosted Mailboxes Oracle B2C Service, All versions Resolution: Oracle B2C Service is taking a proactive approach to the announcement made by Microsoft to deprecate basic...

  5. Blocking spam email that has foreign characters

    Answer: Environment: Email Messages Oracle B2C Service Resolution: To block emails that do not contain characters from a supported Latin-based language, you can create an incident rule that has...
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Documentation (33)

  1. Link to a URL

    May 2022 Extensibility Framework Extensibility Framework Release Notes May 2022 These updates have been made in May Last Updated: 11/15/2024

  2. Link to a URL

    October 2022 Extensibility Framework Extensibility Framework Release Notes October 2022 These updates have been made in Last Updated: 11/15/2024

  3. Link to a URL

    November 2017 Release Notes These updates have been made in the latest version. October 2022 These updates have Last Updated: 11/15/2024

  4. Link to a URL

    August 2017 Release Notes These updates have been made in the latest version. October 2022 These updates have been Last Updated: 11/15/2024

  5. Link to a URL

    February 2016 Release Notes These updates have been made in the latest version. October 2022 These updates have Last Updated: 11/15/2024
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