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Knowledge Base (1)

  1. I need to be able to view/have access to Outlook Integration

    Answer: Environment: Oracle B2C Service Console, Outlook Integration (OI) Resolution: When editing a profile, you should see an Outlook Integration tab under Permissions.  If not, it's possible...
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Documentation (320)

  1. Link to a URL

    Add a 30-Day SLA levels of support to your customers. SLA examples are provided for a 30 -day SLA, a grace period SLA Last Updated: 09/09/2022

  2. Link to a URL

    Add a 30-Day SLA levels of support to your customers. SLA examples are provided for a 30 -day SLA, a grace period SLA Last Updated: 02/22/2024

  3. Link to a URL

    Add a 30-Day SLA levels of support to your customers. SLA examples are provided for a 30 -day SLA, a grace period SLA Last Updated: 06/16/2022

  4. Link to a URL

    Examples of SLAs levels of support to your customers. SLA examples are provided for a 30 -day SLA, a grace period SLA Last Updated: 09/09/2022

  5. Link to a URL

    Examples of SLAs levels of support to your customers. SLA examples are provided for a 30 -day SLA, a grace period SLA Last Updated: 02/22/2024
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