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Knowledge Base (664)

  1. Configuring google mailboxes with and without 2 step verification

    Answer: Environment: Oracle B2C Service, Techmail Resolution: Google has implemented 2-Step verification for mailboxes. By default, if techmail is configured to use the account password it will be...

  2. Contacting Oracle B2C Service Technical Support Services

    Answer: Environment: Contacting Oracle B2C Service Technical Support Resolution: The  Oracle B2C Service Technical Support Services Guide provides best practices for interacting with our Technical...

  3. Browser User Interface Updates

    Updated Answer: Environment: Browser User Interface (BUI) Updates Resolution: Browser User Interface is a single-version service that is updated without user impact. Agents can continue to work during...

  4. How to Access Configuration Assistant

    Answer: Environment: Oracle Cloud Portal / My Services / Configuration Assistant Non-IDCS environment customers. If you have been migrated to IDCS, please see  Answer ID 12490: Accessing My Services and...

  5. Oracle B2C Service Deprecations

    Answer: Environment Deprecation Announcements and End of Life (EOL) scheduling for Oracle B2C Service features/modules Resolution: Important update , CCOM v1.2 and v1.3 are no longer deprecated...
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Documentation (1174)

  1. Link to a URL

    Update YUI 2 Code to YUI 3 Using B2C Service Customer Portal Search Home Customer Portal Administration Update YUI 2 Code Last Updated: 06/27/2022

  2. Link to a URL

    Update YUI 2 Code to YUI 3 Using B2C Service Customer Portal Search Home Customer Portal Administration Update YUI 2 Code Last Updated: 08/19/2024

  3. Link to a URL

    Update YUI 2 Code to YUI 3 Using B2C Service Customer Portal Search Home Customer Portal Administration Update YUI 2 Code Last Updated: 06/27/2022

  4. Link to a URL

    Getting Started -- Java Axis2 . Click Finish to complete the project setup.   Step 2 : Create the Ant build file After you Last Updated: 03/28/2023

  5. Link to a URL

    View Session Use Use The Service Usage Metrics Session reports show you the number of tier 1, tier 2 , and tier 3 Last Updated: 09/09/2022
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