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Knowledge Base (26)

  1. Requesting data export from our site

    Answer: Environment: Data Export, Data Dump Oracle B2C Service, All versions Resolution: There are two types of data export requests: 1 - Final Contract Cancellation 2 - Separately purchased data export...

  2. Oracle B2C Service Root Cause Analysis (RCA) Practice

    Answer: Environment: Oracle B2C Service If you are currently experiencing a service disruption and need assistance, create a Service Request at Ask Technical Support .  Event Summary IT services and...

  3. Configuring incident archiving

    Answer: Environment: Archiving incidents. Analytics Oracle B2C Service Resolution: Here is how to estimate the number of incidents in your database that are ready to be archived. Use the report described in...

  4. Mandatory requirements for SSO implementations

    Answer: Environment: SAML 2.0 Single Sign-On (SSO) Resolution: The following steps are required when implementing SSO. Add fingerprint of signing certificate to configuration setting SAML_20_SIGN_CERTS. A...

  5. Data management is crucial to maximize Oracle B2C Service success

    Answer: Environment: Oracle B2C Service, Data Management  Resolution: It is a best practice to define and configure a data management strategy in order to keep a "healthy" database size. A database...
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Documentation (53)

  1. Link to a URL

    Replace Grouping Operators with New Attributes is aged over 60 and the claimant is a woman After (grouping operators replaced with new Last Updated: 08/22/2024

  2. Link to a URL

    Get a Date and Time by Adding Or Subtracting a Specified Number of Minutes to Another Date and Time the parking meter expires = the time 60 minutes after the datetime that the parking fee was paid Last Updated: 08/22/2024

  3. Link to a URL

    Rule Expressions has been on a particular web page for 60 seconds. In this case, the condition is that the visitor has Last Updated: 06/13/2023

  4. Link to a URL

    Create the Incident Milestones Report (sysdate(), incidents.rel_due))*-1)/ 60 ,0)) Initial Response Due incidents.rel_due Time Remaining if Last Updated: 09/09/2022

  5. Link to a URL

    Create the Incident Milestones Report (sysdate(), incidents.rel_due))*-1)/ 60 ,0)) Initial Response Due incidents.rel_due Time Remaining if Last Updated: 08/19/2024
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