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Knowledge Base (2)

  1. Knowledge Advanced User Administration and Search Access to Articles

    Answer: Environment:   Knowledge Advanced, All Versions Resolution: There are two out of the box (OOB) searches for Knowledge Advanced (KA):  One in the Customer Portal (CP) for contact...

  2. Knowledge Advanced report for User Subscriptions

    Answer: Environment: Knowledge Advanced for Oracle B2C Service  Issue: There is no OOB (out of box) report for user subscriptions.  When CP users (contact users) or .NET and BUI users (account...
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Documentation (2398)

  1. Link to a URL

    View Session Use Use The Service Usage Metrics Session reports show you the number of tier 1 , tier 2, and tier 3 Last Updated: 09/09/2022

  2. Link to a URL

    Per Centum Engine, each unique visitor is assigned a random number between 1 and 100. This is a server-side Last Updated: 06/13/2023

  3. Link to a URL

    Preview a Segment preview the segment to see a list of up to 1 ,000 contacts. Welcome to the Oracle B2C Service Last Updated: 02/22/2024

  4. Link to a URL

    Preview a Segment preview the segment to see a list of up to 1 ,000 contacts. Welcome to the Oracle B2C Service Last Updated: 09/09/2022

  5. Link to a URL

    JavaScript methods to call Intelligent Advisor interviews , onNavigate) The parameters used with this method are given in Table 1 of JavaScript object parameters Last Updated: 04/22/2024
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