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Knowledge Base (55)

  1. Updated Answer: Environment: Browser User Interface (BUI) Updates Resolution: Browser User Interface is a single-version service that is updated without user impact. Agents can continue to work during...
  2. Updated Answer: Environment: Maintenance Packs (previously known as Service Packs) Oracle B2C Service Release and Maintenance Schedule All supported versions Resolution: Oracle issues maintenance packs to enhance...
  3. Updated Answer: The following links direct you to all documentation for this release of Oracle B2C Service. Version specific functionality and features can be found in Release Readiness documentation...
  4. Answer: Environment: Intelligent Advisor, All Versions Resolution: Intelligent Advisor sites are updated automatically once each quarter. Test sites can be updated in place using the Service Cloud...
  5. Answer: Environment: B2C Service Chat, Chat Maintenance Oracle B2C Service Resolution: The B2C Service Chat is a single-version service that is updated without user impact. Product Development will regularly...
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Documentation (38)

  1. Link to a URL

    What's new in Intelligent Advisor? interviews to avoid similar issues with future releases. November 2021 (Release 21D ) Redwood landing Last Updated: 04/22/2024
  2. Link to a URL

    Operational Overview API can be used within a video game for self-service.   ABC Video Game Productions is Last Updated: 02/08/2023
  3. Link to a URL

    Count the number of whole months between two dates monthly repayments remaining is 21 . Note: The order of the two dates in the function does not affect Last Updated: 04/22/2024
  4. Link to a URL

    Find the next instance of the given day/month year to be 30/6/2020 if the current date is 21 /07/2019. Oracle Copyright Statement Copyright © 1994 Last Updated: 04/22/2024
  5. Link to a URL

    KNOWN-type operators example: the team's game point total = the team's points from round 1 + the team's points from Last Updated: 04/22/2024
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