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Knowledge Base (1523)

  1. Oracle B2C Service Has a New Look

    Answer: It’s fall again here in Montana. Many of the aspens have taken on a golden tone and there is a fresh blanket of snow on the mountains. Everything in its place, but with a new look. Our site has also...

  2. Changes carried forward at production cutover

    Answer: Environment: Oracle B2C Service Resolution: The Golden Rule is to avoid working on or deploying large-scale development projects in production during  a version update. It is much more difficult...

  3. Browser User Interface Updates

    Updated Answer: Environment: Browser User Interface (BUI) Updates Resolution: Browser User Interface is a single-version service that is updated without user impact. Agents can continue to work during...

  4. Creating a basic custom report

    Answer: Environment: All Versions, Analytics Resolution: This answer addresses steps for creating a simple report that displays data without grouping or drill-down levels.  Reports are interface...

  5. What's new in the latest Intelligent Advisor?

    Answer: Environment: Intelligent Advisor, All Versions Resolution: What is new in the current release of Intelligent Advisor? What's new in the latest Intelligent Advisor release is available...
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Documentation (4767)

  1. Link to a URL

    Output Map Application Links From New Relationships Filter: All Files Submit Search Output Map Application Links From New Relationships To output map a Last Updated: 08/22/2024

  2. Link to a URL

    Output Map Application Tables From New Entities Filter: All Files Submit Search Output Map Application Tables From New Entities To output map a new Last Updated: 08/22/2024

  3. Link to a URL

    Input Map Application Links to New Relationships Filter: All Files Submit Search Input Map Application Links to New Relationships To input map a new Last Updated: 08/22/2024

  4. Link to a URL

    Output Map Application Fields From New Attributes Filter: All Files Submit Search Output Map Application Fields From New Attributes To output map a new Last Updated: 08/22/2024

  5. Link to a URL

    Input Map Application Fields to New Attributes Filter: All Files Submit Search Input Map Application Fields to New Attributes To input map a new Last Updated: 08/22/2024
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