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Knowledge Base (17)

  1. How do I check Apache Logs for my site?

    Answer: Frequently customers need to be able to check webserver traffic against their sites, for use cases like (1) security audits (2) debugging customizations or (3) checking usage.  As of December...

  2. Oracle B2C Service Deprecations

    Answer: Environment Deprecation Announcements and End of Life (EOL) scheduling for Oracle B2C Service features/modules Resolution: Important update , CCOM v1.2 and v1.3 are no longer deprecated...

  3. Customer Portal framework version 3.10 is now available

    Answer: Environment: Customer Portal (CP) Administration and Migrations Oracle B2C Service Resolution: With the November 2023 release of Oracle B2C Service, we have upgraded our support of Customer...

  4. Customer Portal 3.6, 3.7 and 3.8 Deprecation and EOL

    Answer: Environment: Customer Portal versions 3.6, 3.7 and 3.8 Oracle B2C Service Resolution: The Oracle B2C Service Customer Portal versions 3.6, 3.7 and 3.8 are deprecated as of November 2022. Customers on...

  5. General Guidance issues will be handled on Cloud Customer Connect

    Answer: As of May 2023, service requests for general guidance or consultative questions (also known as "How to...?") questions are now being answered in the  Oracle B2C Service Cloud Customer Connect...
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Documentation (6)

  1. Link to a URL

    What's new in Intelligent Advisor? identified November 2023 (Release 23D) Decision service usage report (Monthly Update 2) You can Last Updated: 04/22/2024

  2. Link to a URL

    Connector version support November 2021 November 2021 12.2.13 February 2023 February 2023 12.2.18 No end date currently Last Updated: 04/22/2024

  3. Link to a URL

    Release Notes This object has been added. July 2023 Workspace Functions The following objects and their functions Last Updated: 03/06/2024

  4. Link to a URL

    Policy Modeling system requirements 8 ended on January 12, 2016, and support for Windows 8.1 ended on January 10, 2023 . Learn more Last Updated: 04/22/2024

  5. Link to a URL

    Overview of Event Format ", "time": " 2023-04-28T17 :31:00Z", "schemaurl": "not-mentioned", "contenttype": "application/json Last Updated: 02/22/2024
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