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Knowledge Base (15)

  1. Oracle B2C Service Infrastructure Requirements

    Answer: Environment: System Requirements Oracle B2C Service, All support versions Resolution: Proper configuration and maintenance of your environment is crucial to your success.  Critical...

  2. Oracle B2C Service 24D Supported Customer Platforms

    Answer: This document outlines supported browser specifications for customers using the customer portal pages provided in the release of Oracle B2C Service. For agent workstation specifications, including...

  3. Anatomy of a session as reported in the clickstreams table

    Answer: Environment: Analytics, Clickstreams database table Oracle B2C Service Resolution: Here is a sample clickstreams session as it would be presented in a report.          ...

  4. Description of Action ID's in Clickstreams

    Answer: Environment: Clickstreams Action ID Resolution: Important! 1. The clickstream action ID's are defined by a separate table called cs_actions and are different for every customer (except for action_id...

  5. Generating a Console Log

    Answer: Environment: Oracle B2C Service, Browser User Interface (BUI), Live Experience   Resolution: Console Logs in Chrome: In Google Chrome, the Console Logs are available as a part of Chrome Dev...
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Documentation (154)

  1. Link to a URL

    Check If a Condition Is True for At Least the Specified Number of Consecutive Preceding Days be used to determine whether a customer's bank account balance has exceeded $ 50 for at least 2 Last Updated: 11/25/2024

  2. Link to a URL

    Capture Implicit Logic In Rules claimant has lived in America for more than 50 years The claimant has lived in America for more than Last Updated: 11/25/2024

  3. Link to a URL

    Count the Number of Whole Hours between Two Times scheduled arrival time of the flight is 2020-10-13 09: 50 :00 and the arrival time of the delayed flight Last Updated: 11/25/2024

  4. Link to a URL

    Filter All Attributes In a Project example, Attributes: 7/ 50 indicates that out of 50 attributes in the project, 7 contain the text Last Updated: 11/25/2024

  5. Link to a URL

    Querying managed tables % Range: 0..2147483647 Rank3Count int Number of times the answer was rated 50 % Range Last Updated: 03/28/2023
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