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Knowledge Base (667)

  1. Contacting Oracle B2C Service Technical Support Services

    Answer: Environment: Contacting Oracle B2C Service Technical Support Resolution: The  Oracle B2C Service Technical Support Services Guide provides best practices for interacting with our Technical...

  2. Browser User Interface Updates

    Updated Answer: Environment: Browser User Interface (BUI) Updates Resolution: Browser User Interface is a single-version service that is updated without user impact. Agents can continue to work during...

  3. Report query processes too much data

    Answer: Environment: Analytics Issue: Sometimes when I generate a report, I get a pop-up message indicating that the query processes too much data. Unable to Process Report This query processes too much...

  4. PHP 8.3 Migration Guide

    Answer: Environment: Customization Oracle B2C Service 24C+ Resolution: This migration guide outlines several patterns the Product Development team identified while upgrading the internal modules of the...

  5. How to Access Configuration Assistant

    Answer: Environment: Oracle Cloud Portal / My Services / Configuration Assistant Non-IDCS environment customers. If you have been migrated to IDCS, please see  Answer ID 12490: Accessing My Services and...
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Documentation (1044)

  1. Link to a URL

    Update YUI 2 Code to YUI 3 Using B2C Service Customer Portal Search Home Customer Portal Administration Update YUI 2 Code Last Updated: 06/27/2022

  2. Link to a URL

    Update YUI 2 Code to YUI 3 Using B2C Service Customer Portal Search Home Customer Portal Administration Update YUI 2 Code Last Updated: 08/19/2024

  3. Link to a URL

    Update YUI 2 Code to YUI 3 Using B2C Service Customer Portal Search Home Customer Portal Administration Update YUI 2 Code Last Updated: 06/27/2022

  4. Link to a URL

    Intelligent Advisor Generation 2 Filter: All Files Submit Search Intelligent Advisor Generation 2 Oracle Intelligent Advisor Last Updated: 10/20/2024

  5. Link to a URL

    Manage User Access In Intelligent Advisor Generation 2 Filter: All Files Submit Search Manage User Access In Intelligent Advisor Generation 2 To manage user Last Updated: 10/20/2024
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