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Knowledge Base (12)

  1. Functions used in reports

    Answer: Environment: Analytics Resolution: When creating custom reports, you can define functions of the data to use in a filter or to display in the output column. This allows users to customize both the...

  2. DKIM email authentication configuration

    Answer: Environment: DKIM (DomainKeys Identified Mail), Email authentication Oracle B2C Service Resolution: DKIM (DomainKeys Identified Mail) is an email authentication technologies designed to identify...

  3. WSDL URL change in Connect Web Services for SOAP API

    Answer: Environment: Oracle B2C Service, versions August 2017 and newer Issue: Retrieving the Connect Web Services for SOAP WSDL results in the following error: The service was accessed in a non-supported...

  4. Best Practices for Implementing Chat Widgets

    Answer: Environment : B2C Service Chat,  Engagement Engine Resolution : Oracle B2C Service offers several types of Chat widgets for a company to deploy. Let’s begin with a brief explanation for each of...

  5. Correct Syntax for connecting through the wsdl

    Answer: Environment: Connect Web Services for SOAP (CWS) API, All Versions Resolution: The correct syntax for connecting through the wsdl can be seen below for specific versions:  v1.1 - 1.3:  ...
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