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Answer content is truncated when viewed from Search Knowledge base or report search in console
Answer ID 9619   |   Last Review Date 12/10/2018

Why is the content of my answer truncated if I view it from Search Knowledge base or a report search in console?

Environment:

Answer, Search Knowledge base, Analytics

Resolution:

Search Knowledge base uses a built-in report to search and display answer content. When using report search, the maximum length supported for any column is 300,000. If an answer contains more than 300,000 characters, its content will be truncated in the search result. 

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