Will HIPAA change how my reports work?
Reports, HIPAA sites
Oracle Service Cloud, All versions
The following error is seen when attempting to view or edit a report:
The report contains the following error:
Invalid reference to threads.note. Your site is not configured to allow reporting on threads.note.
You will need to edit the report to resolve these errors.
If a site is configured for HIPAA, there are a number of limitations imposed on the site. One of these is that threads.note generally cannot be used in reports.
For additional information regarding a HIPAA Service Cloud Environment, please see Answer ID 9570: Guidance for Implementing in PCI or HIPAA Service Cloud Environment.