Skip Navigation
Expand
Make document not editable
Answer ID 9491   |   Last Review Date 01/14/2019

How do I make my web page document not editable?


Environment:

Oracle RightNow Feedback Cloud Service
Oracle RightNow Outreach Cloud Service

Issue:

This has been observed in a web page document, served via a campaign, though it could appear elsewhere.  In that instance, the document was only editable when viewed in Firefox, not in Internet Explorer or Chrome, though other instances could be different.

Resolution:

1.  Open the document, and view it's source code.  Locate the following tag:

<rn:content contenteditable="true">

2.  Change the contenteditable attribute to false.  The tag should now look like this:

<rn:content contenteditable="false">

3.  Save and preview the document.  Test it in production as well.  The document should no longer appear as editable when viewed in the browser.

Available Languages for this Answer:

Notify Me
The page will refresh upon submission. Any pending input will be lost.