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Edit section of Business Rules shows an error: Error Please try again later
Answer ID 9236   |   Last Review Date 11/18/2018

Why am I receiving an error when I try to edit business rules?

Environment:

Business Rules
Oracle B2C Service, All supported versions

Issue:

After opening business rules Configuration > Site Configuration > Rules and immediately selecting the Edit tab the following error is reported.

Error. Please try again later.
File: /rules
Parms:
... ruleeditcopy...cond_menu...act_menu...

Error message: Error, Please try again later


Resolution:

When a site has a large number of business rules it can take a few moments to complete load the entire rule set. If the Edit tab is selected before the rule set has had a chance to load completely an error can occur.

If this is the case two steps can be taken.

  1. Simply close the Rules Tab and reopen it and wait for the rules set to completely load before attempting to edit. You will know that they have loaded when the rules list appears in the left window.

  2. If the problem persist then re-activate your rules set.


For additional information, refer to the 'Activate a rule base' section in online documentation for the version your site is currently running. To access Oracle B2C Service manuals and documentation online, refer to the Documentation for Oracle B2C Service Products.

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