How do we put a survey link on our Web site?
Outreach / Feedback, Website Link surveys
You can create a survey specifically designed to be accessed from a link. From the survey, you can obtain the URL to include in other web pages. The survey must be saved before you can obtain the URL.
- From Surveys > Surveys Explorer, click the New button in the ribbon.
- On the New Survey page, click Website Link.
- Configure your survey as you wish.
- Save the survey.
- Click Survey URL from the toolbar. A pop-up displays indicating the URL. Also, the URL is automatically copied to your clipboard so that you can easily paste it into another application.
To allow customers to answer the survey anonymously, select the Allow Anonymous check box. Contact information is not required. Note: Selecting Allow Anonymous in your survey does not mean that all responses will be anonymous. If a survey invitation is sent to a contact or a cookie is detected on the contact’s computer, or the survey itself contains an email address field, Oracle Feedback Service Cloud will attempt to use that information to identify the contact.
For more information, refer to the 'Creating website link surveys' section (path: Outreach and Feedback > Feedback Surveys > Creating website link surveys) in online documentation for the version your site is currently running. To access Oracle Service Cloud manuals and documentation online, refer to the Documentation for Oracle Service Cloud Products.