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Troubleshooting SOAP API Issues
Answer ID 8190   |   Last Review Date 01/13/2019

How do I troubleshoot when developing with the SOAP API?


Connect Web Services for SOAP (CWS) API, All Versions


Please refer to product documentation specific to "Connect Web Services for SOAP (Connect Web Services)" for up-to-date information on this product feature.  This information is accessible from the following answer:

Answer ID 5169: Technical Documentation and Sample Code

Further, information specific to establishing and troubleshooting connections with the SOAP API can be found using the following answers:

Answer ID 4832: Connect Web Services for SOAP access

Answer ID 6741: Correct Syntax for connecting through the wsdl

Answer ID 5318: SOAP API security

Answer ID 6756: Access Denied with SOAP API

If an issue with the SOAP API is suspected please submit a service request via Ask Technical Support. The following answer describes what is needed by Support when performing a defect investigation involving the SOAP API:

Answer ID 6499: Working with Support on troubleshooting SOAP issues