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Answers not displaying in correct language
Answer ID 7813 |
Last Review Date 09/26/2018
Why are the answers in Customer Portal not displaying in the same language as the interface is set?
Environment:
Customer Portal (All Versions), Analytics
Resolution:
When using reports in Customer Portal, filter 'answers.special_settings is null' must be added for answers to be displayed in the proper language.
For more information on what this filter does, please refer to Answer ID 4273: Customer Portal 'answers.special_settings' filter