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環境：
チャット
解決策：
B2C Service Chatの実装環境が可能なかぎり効率的かつ安定的な方法で動作するようにするための要件および環境設定は、次の要素および機能によって定義されます。
接続: ご使用のサイトが、サイト内およびサイト外への十分な接続機能を有していることを確認します。B2C Service Chatは、連続的な接続に関する要件により、他のほとんどのアプリケーションよりも接続性の問題に大きく左右されます。 この分野でよい結果を得るための仕様は、上記の『環境構成ガイド』に規定されています。また、Workstation and Network Data Collector (oscinfo.batファイル)は、エージェント・ワークステーションおよびネットワーク・パフォーマンスについての情報を収集する便利なツールです。oscinfo.batファイルはアンサーID：Workstation and Network Data Collector ( OCSinfo.batユーティリティー）からダウンロードできます。