How do I reset back to the original/default ribbon format?
Oracle Service Cloud
When working on an incident, the layout of the ribbon has changed. I have to click on the 'Home' tab to access the ribbon options or to save and close the record.
When on a workspace the ribbon can be minimized to provide additional room for the workspace itself.
Minimizing the ribbon
Right click anywhere in the ribbon and select Minimize Ribbon.
Maximizing the ribbon
Double click on the Home tab to toggle minimizing and maximizing the ribbon.