Understand Policy Automation Error Codes
Answer ID 6480   |   Last Review Date 08/30/2018

What does a Policy Automation error code mean?

Environment:

Oracle Policy Automation (latest release)

Resolution:

If an error occurs while running a Oracle Policy Automation (OPA) interview in Oracle Service Cloud:

  • a general reason for why the error occurred should be displayed on the screen. Most displayed messages are configurable in the project.
  • a more detailed message should be logged in Policy Automation Hub. These errors are available to Hub Administrator users in the message log. Oracle Service Cloud errors (OPA-RN) can be found in this table.

Additional troubleshooting information is available in these topics:

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